Warranty Policy

Warranty Policy

Your Satisfaction, Guaranteed

Peace of Mind with Every Purchase

At Golf Carts Marketplace, we aim to provide buyers with high-quality golf carts, parts, and accessories from trusted sellers across the United States. Because our platform connects multiple independent sellers, warranty terms may vary depending on the item and the seller.

This page outlines what you can expect regarding warranties and how to get support if an issue arises.


 Warranty Coverage

Each listing will clearly state whether a warranty is offered, along with:

  • Coverage period (e.g., 30 days, 6 months, 1 year)

  • What is covered (e.g., battery, motor, controller, mechanical components)

  • Limitations or exclusions (e.g., normal wear and tear, accidental damage)

We encourage all buyers to carefully review the warranty section on the product page or contact the seller directly before completing a purchase.


 Types of Warranty Offered

Depending on the seller and item, warranty types may include:

  • Manufacturer’s Warranty (on brand-new products)

  • Limited Seller Warranty (on used/refurbished items)

  • Extended Warranty Options (on select listings, available at checkout)

If no warranty is listed, the product is considered sold as-is, and warranty claims may not apply.


 How to File a Warranty Claim

If you experience an issue with a product under warranty:

  1. Contact the seller directly using the contact details provided in your order confirmation

  2. Include the following:

    • Your order number

    • A description of the issue

    • Clear photos or videos (if applicable)

  3. Allow the seller 1–3 business days to respond with next steps

If the seller does not respond or resolve the issue, our support team can assist with dispute resolution. Reach out to:
support@golfcartsmarketplace.com


 What’s Not Covered

Most warranties do not cover the following:

  • Damage due to misuse, abuse, or accidents

  • Unauthorized repairs or modifications

  • Cosmetic wear from normal use

  • Shipping-related damage (unless noted at delivery)

Be sure to inspect your item upon delivery and report any shipping damage within 24 hours.


Disclaimer

Golf Carts Marketplace does not directly provide warranties, but facilitates transactions between buyers and independent sellers. All warranty claims are handled between the buyer and the seller offering the product.

We reserve the right to review and restrict seller listings that do not honor disclosed warranty terms.


Need Help?

If you have questions about a specific item’s warranty or need help with a claim, contact us anytime:

support@golfcartsmarketplace.com
☎️ +1 (631) 937-1960